Troubleshooting
      Back to home
      1. Help Center
      2. Troubleshooting

      Preventing Ampd, Amazon Ads Disconnection

      How to prevent Ampd and Amazon Ads from disconnecting

      1. Are you or is someone else disconnecting Ampd from your Amazon Ads? (see 1st screenshot below)

      2. Do you have third-party administrators on your Amazon Ads that are disconnecting Ampd from Amazon Ads? (see 1st screenshot below)

      3. Do you have an agency that is disconnecting Ampd from your Amazon Ads? (see 1st screenshot below)

      4. Are you or is someone else disconnecting Amazon Ads from within the Ampd platform? (see 2nd screenshot below)

       

      Here’s an example of disconnecting a connected App (such as Ampd) from your Amazon Ads:

       

      Preventing Ampd Amazon Ads Disconnection 1

       

      Here’s an example of disconnecting a connected App (such as Ampd) from your Amazon Ads: